Fair Price Guarantee
10-Day Fair Price Guarantee
At LivingDirect.Com, we believe that our service is what sets us apart from our competitors. Our experience and knowledge about the products we sell allows us to offer you a level of service that you will not find anywhere else on the Internet or at your local retail store.
We understand that you want the best value for your money. We work hard to make sure that our prices are as fair and competitive as possible, but you may occasionally find a less expensive price somewhere else.
While few other companies match our investment in customer service and our commitment to fair, reasonable terms and conditions, we don't want to lose your business just because you saw the product cheaper elsewhere. This is why we offer our Fair Price Guarantee. After your purchase, if you find a better price for the same item at another authorized dealer (including any applicable freight or tax), we will do our best to refund you the price difference within the first 10 days. Please email us at pricematch@LivingDirect.com or call 1.866.97.LIVING (1.866.975.4846) to speak with one of our knowledgeable sales reps. In your email, please include:
- The URL and web site where you saw the product.
- The product name and sku
- The product price, including shipping and tax
- Your contact information
The 10-Day Fair Price Guarantee is only applicable to identical conditions of sale. The item must be in stock at the other authorized dealer (not a floor sample, "open box" item, refurbished item or demo piece) and not be a club "members price" or typographical error. This offer applies to new purchases only and may not be possible for all products. (*Fair price guarantee limited to items listed by online retailers only - print ads are not eligible)