World Class Customer Care
In an effort to establish the best customer service possible, we are proud to offer our buyers an unparalleled shopping experience with a unique shopping guarantee, price matching and return policy.
Hassle Free 30 Day Returns
We have gone to great lengths to assemble the most complete line of quality products possible and is prepared to stand behind those products with an industry leading 30 day return policy. We have a dedicated returns department ready to assist you through our online tools or via telephone should you need to initiate a return.
30 Day Price Guarantee
In addition to our award winning service we offer our customers the best pricing possible. After your purchase, if you find a better price for the same item at another authorized dealer (including any applicable freight or tax), we will refund you the price difference within the first 30 days.
No Restocking Fee
Unlike several online retailers, we do not require a restocking fee for the majority of the items that we offer. Couple this with our 30 day return window, you have one on the best customer service guarantees available to online shoppers – period!
Lost Shipment Coverage
Should your shipment be lost by our carrier we will automatically credit your account or replace the product – your choice! (*Shipping carrier must declare item “lost” and eligible for “lost shipment” claim before replacement or refund may take place)
24 Hour Shipping Guarantee
You no longer need to worry about purchasing an item that is not actually in stock. Simply look for our “24hr Shipping Guarantee” symbol located next to the eligible items on our site and rest assured that your item will ship out within 24 business hours of your order being processed or we will credit you $20.00 dollars!
Free Phone Support
If you should have questions regarding any of our products or services, or need assistance finding a manufacturer for warranty service, our friendly customer support specialists are there to assist you in any way.
Top Tier Security
This site is tested and certified daily to pass the FBI/SANS Internet Security Test, preventing over 99.99% of hacker crime. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.