Ordering At LivingDirect

Ordering Tips

Here are some tips to ensure that your shopping experience at LivingDirect.Com is a pleasant one:

  • When you see an item that you want to buy, click on the "Add to Basket" button.  This places the item in an electronic shopping cart.
  • At this point you can select the "Continue Shopping" Button if you would like to browse for other products. If you have finished shopping, select the "Checkout" Button.
  • The next screen you will see will allow you to enter your email address and password if you have an existing account with us. If you do not have an existing account, select "Continue". You will be given the option to create an account or to checkout as a guest.
  • The next screen will ask for your shipping information - this is where you want your order shipped. You will also have the option of designating this address as your billing information. It is extremely important that we have the exact address where you receive your billing statements for our records. If your shipping address matches your billing address, you can indicate that here.
    Hit the "Continue" button to go to the next screen.
  • On this screen, you will enter your credit card information followed by your billing information (if you indicated that your shipping information matched your billing information, that info will already be populated). You also have a chance to enter a coupon code, if you have one, at this point.
    Hit the "Continue" button to go to the next screen.
  • This screen gives you a final recap of your order and one last chance to change your shipping method. If everything looks correct, hit the "Submit order" button to place your order.
  • Once you choose to "Submit order" your order has been processed. You will be given an order number to reference in the future. You will also be allowed to register yourself on our website so that your shopping experience will be enhanced - By registering, you will be able to check your order status and review your order history on line as well as expediting any future orders you place with us.

If you should have any further questions about placing an order with us, give one of our Customer Service Representatives a call at 888.645.3402 and we can answer any questions you may have or place your order over the phone.