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Authorized Online Retailer

Being an authorized online retailer allows LivingDirect.Com to provide you with a higher level of protection for your goods and assures you the best possible service available online.

Established in 1999 was created to provide an online destination for people in search of distinctive home appliances that offer maximum functionality in a minimal amount of space. We pride ourselves in delivering excellent customer care and unique products at a fair price. When you shop at LivingDirect.Com there are never any long lines to wait in and highly trained customer care associates are just a toll free phone call away to assist you in your buying decision.

Award Winning Customer Service

We recognize that our success depends on the satisfaction of our customers, and that is why we treat each and every customer as if they were our only customer. We would like to thank all of our loyal customers who have put their trust in us since 1999, and we look forward to adding you to our list of satisfied customers. We encourage you to contact us via e-mail, live chat or telephone anytime if we can assist you in any way. While we have grown to one of the top 500 Retail Web Sites as reported by Internet Retailer Magazine, we have not lost the customer centric focus that has made us so successful.

Click Here to read some of our customer testimonials.

Hours of Operation

Our Web Site is accessible 24 hours a day, 7 days a week. Our Call Center is open for sales calls 24 hours a day; our customer service specialists are in from 8 a.m. to 5 p.m. Central Standard Time Monday through Friday.

No Sales Tax

There is currently no sales tax on purchases outside the state of Texas, Nevada or South Carolina.

Fair Price Guarantee always strives to give you the lowest possible price. If you find a lower price on any product from a legitimate retailer, please call us. Click here for more details.

Flexible Return & Exchange Policy

If you're not completely satisfied with your merchandise, most products may be returned for any reason within the first 30 days after delivery. If purchases are damaged in shipping, we will gladly replace the product or give you a refund for the full amount of the merchandise within the first 48 hours of receipt. Click here for more details.

Security & Privacy has gone to great lengths to make sure your shopping experience is both secure and safe. LivingDirect.Com does not share any personal information you provide online without your permission. Click on the hyperlinks to read our entire Privacy Policy or Security Policy.

Extended Product Warranties

All merchandise sold through LivingDirect.Com comes with a standard manufacturers warranty. For added assurance, we also offer one, two, and four year extended service plans for most of our products. The Extended Warranty Section explains this in more detail.

Huge Product Inventory has a number of warehouses throughout the Continental United States to better serve our customers. With such a large inventory of products, LivingDirect.Com is able to ship most products out the same day they are ordered.


In an effort to establish the best customer service possible, LivingDirect.Com is proud to offer our own Shopper Shield Protection policy. This policy grants our buyers an unparalleled shopping guarantee, price matching and return policy. Click here to learn more. meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal. Click here for details.

We secure your private information using a Verisign SSL certificate. Information exchanged with any address beginning with https is encrypted before transmission. Additionally, we have a strict privacy policy that follows industry best-practices in dealing with your private information. is proud to be a part of Amazon's third party reseller program. We consistently maintain a 90% satisfaction rating from Amazon customers. Click here to read customer feedback.

Since 1996, BizRate has been the leader in Web retailing customer satisfaction ratings and research. BizRate's Customer Certified Ratings Program is used by thousands of retailers every day to promote, track and improve their customer satisfaction performance. Click here to view our customer feedback from BizRate shoppers. reflects the combined vision and expertise of two companies: Dealtime, a leading shopping search engine, and Epinions, a leading consumer reviews and ratings platform. Since 1999, DealTime and Epinions have helped millions of shoppers make better shopping decisions. LivingDirect.Com is proud to be a Trusted Store based on customer feedback.