Award Winning Customer Service
We recognize that our success depends on the satisfaction of our customers, and that is why we treat each and every customer as if they were our only customer. We would like to thank all of our loyal customers who have put their trust in us since 1999, and we look forward to adding you to our list of satisfied customers. We encourage you to contact us via e-mail, live chat or telephone anytime if we can assist you in any way. While we have grown to one of the top 500 Retail Web Sites as reported by Internet Retailer Magazine, we have not lost the customer centric focus that has made us so successful.
See below some of our customer testimonials from trusted eRetail names:
Shopping.com has helped millions of shoppers make better shopping decisions. LivingDirect.com is proud to be a Shopping.com Trusted Store based on positive customer feedback.
LivingDirect.com is proud to be a part of Amazon's third party reseller program. We consistently maintain a 90% satisfaction rating from Amazon customers. Click here to read customer feedback.
BizRate's Customer Certified Ratings Program is used by thousands of retailers every day to promote, track and improve their customer satisfaction performance. Click here to view our customer feedback from BizRate shoppers.
The Living Direct Network has been a member of PriceGrabber.com Comparison Shopping since 2003.We consistently maintain a 4.5 - 5 star satisfaction rating from customers. Click here to read customer feedback.
" You guys did a great job. I thought it was going to take at least 2 week or more. I dont think it was even a week. Wow, talking about service and speed! You should get a ticket going that fast lol. Keep up the good work - and there are raises for all of you! Thanks. " Terry D.
" ...the easiest on-line purchase that I've ever made. Awesome website, easy to manuveur and find exactly what I'm looking for at competitive prices. Would definitely recommend to friends and family. " B. Klemm
" I was completely amazed at the ease in ordering from LivingDirect. At first I was hesitant to order from a company I did not know, as I feel most people are. This was a last minute Christmas gift and I was backed in a corner so I figured what the heck and gave it a whirl. Not only was the price of the item fair, but the efficiency in shipping was unbelievable. The item made it to my doorstep 2 days earlier than I expected and was exactly what I wanted. Needless to say I will be ordering from LivingDirect again in the future. " R. J. Lee
" I have recently placed an order with your website, and felt compelled to iterate the fact that out of my many years of doing business online, your site is simply one of the best I have worked with. The simple design, ease of use, speed, order pruchasing, and online chat are all exceptionally put together. Keep up the good work! " M. Bedford
Click Here to read more LivingDirect.Com specific customer testimonials.
Entrepreneur Magazine - Hot 500 Fastest Growing Businesses
The Hot 500 rankings are compiled from a database of more than 19 million businesses throughout the United States. Only 95,000 businesses (or 0.5 percent of the 19 million businesses) met the needed criteria to be considered for this award. We are proud to have been selected as a 2007 Hot 500 Fastest Growing Business, which once again displays the work ethic of our employees and continued loyalty of our customers.