Why Buy From Us

Personalized Service

At Living Direct our staff prides itself on providing top notch customer service. Everyone in our call center goes through rigorous training so that they can help you find exactly what you are looking for. If we don’t have the right product for you, we’ll be happy to try and find someone who does. Give us a call, send us an inquiry online, or try our live chat. We look forward to helping you!

Authorized Online Retailer

Living Direct is an authorized online retailer of all the brands sold on our network including Avanti, Haier, EdgeStar, Summit, Danby, LG, Sharp, Bosch, Jenn-Air, Windchaser, Honeywell, Soleus, Rheem, Bemis, and Slant Fin. We provide you with a higher level of protection for your goods and assure you the best possible service available online.

Award Winning Customer Service

We recognize that our success depends on the satisfaction of our customers, and that is why we treat each and every customer as if they were our only customer. We would like to thank all of our loyal customers who have put their trust in us since 1999, and we look forward to adding you to our list of satisfied customers. We encourage you to contact us via e-mail, live chat, or telephone anytime. While we have grown to one of the top 500 Retail Web Sites as reported by Internet Retailer Magazine, we have not lost the customer centric focus that has made us so successful.

Price Match Guarantee

Living Direct strives to give you the lowest possible price and will match other e-retailers’ prices for most products when you send us the link that proves a lower price is being offered. If you find a lower price on any product from a legitimate e-retailer, please call us. Click here for more details.

Flexible Return & Exchange Policy

If you're not completely satisfied with your merchandise, most products may be returned for any reason within the first 30 days after delivery. If purchases are damaged during shipping, we will gladly replace the product or give you a refund for the full amount of the merchandise within the first 48 hours of receipt. Click here for more details.

Extended Product Warranties

All merchandise sold through LivingDirect.com comes with a standard manufacturers’ warranty. For added assurance, we also offer one, two, and four year extended service plans for most of our products. The Extended Warranty Section explains this in more detail. At Living Direct, We Have Products for All Spaces, Lifestyles and Budgets!

If space is a premium, our wide selection of compact appliances is the only way to go. We have a wide variety of product lines for RVs, boats, yachts, small apartments, weekend houses, or small offices. Some products including our portable icemakers, fridges, or portable dishwashers make a great second appliance for other home areas such as the wet-bar, guest house, garage, or entertainment room.

Senior citizens and disabled people have also found that many of our products are much more energy efficient and easier to use than standard appliances.

Furthermore, individuals remodeling their house are able to find the exact product they need to build into a specific space. Doctors and dentists have also benefited from using our compact washer/dryer combos in their offices as a less expensive alternative to sending out their laundry to an OSHA certified launderer.

Security & Privacy

When you purchase from Living Direct your personal information is protected.

LivingDirect.com has gone to great lengths to make sure your shopping experience is both secure and safe. We do not share any personal information you provide online without your permission. Click here to read our entire Privacy Policy.

Huge Product Inventory

LivingDirect.com has several warehouses throughout the United States to better serve our customers. With such a large inventory of products, we are able to ship most products out the same day they are ordered.